Privacy Policy

 Privacy Policy 

This web site is owned and operated by Hamlet Inc, and we’ll refer to Hamlet Inc as ‘Hamlet Inc’, ‘we’, ‘our,’ and ‘us’ in this Website Privacy Policy. 

By using this web site, you agree to the Website Privacy Policy of this web site (“the web site”), as detailed on this web page.

This Website Privacy Policy relates to how we collect and use the personal information you might supply to us through your use of the web site. 

We reserve the right to add, change, or remove sections of this Website Privacy Policy at any time, at our discretion.

This Website Privacy Policy is additional to any other terms and conditions applicable to the web site. 

We do not take responsibility for or make any representations about third party web sites that may be linked to the web site. 

We understand the importance of protecting your privacy and the information we may collect about visitors to our web site (particularly ‘personal information’ that may identify you).

This Website Privacy Policy governs the manner in which we use any personal information you might supply on the web site.

This Website Privacy Policy should be frequently reviewed periodically so that you are aware of any changes. 

1. Personal Information

We’ll only collect the personal information that you knowingly and voluntarily submit when visiting the web site. As an example, we may request further information about you in order to answer your enquiries as best as we can. It is our intention that this policy complies with applicable privacy laws in Australia, and will protect your personal information in accordance with these laws.

2. Use of Information

Any personal information that you submit via our web site is used solely for the purpose for which you submit it, or for secondary purposes outlines in this Website Privacy Policy. Any correspondence between you and Hamlet Inc via the web site may be stored for back-up and record keeping purposes only.

Other information that we may collect about you includes:

3. Online orders

We collect your personal information in order to best serve you, and we may need extra information to do this, as outlined below.

4. Newsletter sign up

Signing up to our newsletter is entirely optional. Sign up may include submitting your name, email address, address, telephone numbers, and your preferred option on receiving updates and promotional material and other information. You can unsubscribe at any time by clicking the ‘unsubscribe’ link at the bottom of the email correspondence.

5. Credit Card Details

We store credit card details for processing of payment only, and these details will be deleted once payment is processed.

6. Disclosure

Except where you have either consented to disclosure of your information, or where disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in specific situations where we have reason to believe that doing so is necessary. Disclosure in such situations includes reason to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure. 

7. Third Party Providers

In some instances, we may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services. 

8. Security

Your security and confidentiality is important, and we strive to ensure the security, integrity, and privacy of any personal information you may submit to our web site. All employees and contractors of Hamlet Inc, including those who service and monitor our information systems, are compelled to respect any personal information you may submit to us. We regularly review and update the measures we take to protect your personal information, however, no transmission of data via the internet can be guaranteed to be absolutely secure. We will not be held responsible for events arising from unauthorised access to your personal information. 

Collecting User Information

9. IP Addresses

Your IP address is collected to assist with the diagnosis of problems or support issues with our services. This information does not identify you as an individual user, and is aggregate only.

10. Cookies and Applets

The use of cookies helps us to provide you with a better experience by allowing us to analyse the usage of our web site. This information does not identify you as an individual user, and is aggregate only.

11. Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. 

12. Links to other sites

We provide links to web sites outside of our web site, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. We recommend that you read the privacy policy and terms and conditions of any other website before disclosing your personal information.

13. Problems or questions

We aim to efficiently identify and address any problems or concerns with our web site.

We love feedback – if you have any further questions or concerns regarding our Website Privacy Policy, goods, or services, please contact us at: hello@hamlet.org.au

For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner’s web site at: http://www.privacy.gov.au/.